Right of withdrawal

 

Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen.

Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Beförderer ist, die Waren in Besitz genommen haben bzw. hat.

Um Ihr Widerrufsrecht auszuüben, müssen Sie uns (MT Commerce GmbH, Am Ölwerk 20, 49744 Geeste, Telefon: +49 176 4090 7087, E-Mail: hello@apaw.dog) mittels einer eindeutigen Erklärung (z.B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired. 

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Premature expiry of the right of withdrawal
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

How should I measure?

We recommend using a soft measuring tape for the measurement. Alternatively, you can also use a strip of paper to measure and mark the spot.

Place the measuring tape on the widest part of the neck. For most dogs, this point is slightly above the shoulders. Slide two fingers between the tape measure and the neck (both fingers flat against the neck), then it will fit comfortably later. Now you have the perfect measurement for your four-legged friend.

Caution: Before the first walk, do another test to make sure that your dog does not slip off the collar. To do this, attach the lead to the collar (at the back of the neck) and try pulling the lead forward over the head. If the collar slips off, it is too loose and you should adjust it a little tighter.

min 21.5cm / max 26.4cm / width: 1.85cm

min 21.5cm / max 26.4cm / width: 1.85cm

Dogs in puppyhood
min 25.9cm / max 34.5cm / width: 1.85cm

min 25.9cm / max 34.5cm / width: 1.85cm

e.g. Chihuahua, Dachshund, Havanese, Miniature Spitz, Miniature Poodle, Jack Russell, Pekingese, Yorkshire Terrier, Miniature Spitz
min 33.9cm / max 49.2cm / width: 2.45cm

min 33.9cm / max 49.2cm / width: 2.45cm

e.g. Beagle, Cocker Spaniel, Collie, German Longhair, Pug, Shih Tzu, Sheltie
min 44,1cm / max 69,cm / width: 2,45cm

min 44,1cm / max 69,cm / width: 2,45cm

e.g. Borzoi, Bernese Mountain Dog, Boxer, Chow-Chow, Dalmatian, German Shepherd, Great Dane, Labrador Retriever, Golden Retriever, Münsterländer, Siberian Husky, Rottweiler, Greyhound
Oskar wears size XS

Oskar wears size XS

Dachshund

Berta wears size S

Dachshund
Leni wears size M

Leni wears size M

Golden Retriever

Berta wears size L

German Shorthair